Privacy Policy

1. Introduction

Finesse Bridal (“we”, “us”, or “our”) operates finessebridal.com.auand is committed to protecting your personal data. This Privacy Policy explains how we collect, store, use, and protect your information when you interact with our e-commerce boutique. Our practices comply with the Privacy Act 1988(Cth), the Australian Privacy Principles (APPs), and international data regulations where applicable.

2. Information We Collect

We collect personal information necessary to process your boutique orders and deliver our bridal services. This includes:

· Identity and Contact Data: Your full name, delivery address, billing address, email address, and phone number.

· Measurement and Fit Data:Specific body measurements and bridal sizing profiles required for gown selection and alteration services.

· Transaction Data:Details about payments made to and from you, alongside records of products or alteration services you have purchased from us.

Note: We do not store financial card data. All payments are processed through secure, encrypted third-party software (such as Shopify Payments).

3. How We Collect Your Data

We collect data through various touchpoints, including when you:

o Fill out order forms or checkout via our Shopify platform.

o Book an alteration appointment or consultation.

o Submit custom measurement profiles online or via email.

o Communicate with our customer care team via finesalterations@icloud.com.

4. How We Use Your Information

Your information is handled transparently and used solely to:

Complete, dispatch, and track your bridal orders locally or internationally.

Provide tailored bridal alteration and fitting services.

Process secure financial payments and prevent fraudulent transactions.

Comply with legal, taxation, and accounting obligations under Australian law.

5. International Data Transfers

Our storefront is hosted on Shopify Inc.Your data may be transferred to, stored, or processed on secure servers located outside of Australia (including the United States and Canada). By using our website and purchasing our services, you consent to this secure cross-border transfer of data necessary to complete your e-commerce transaction.

6. Data Security

We apply strict security measures, including network firewalls and SSL encryption, to ensure your private data is safe from unauthorized access, modification, or disclosure. We will never sell, rent, or trade your personal information to third-party marketing companies.

7. Your Rights and Contact

You have the right to request access to the personal data we hold about you, or to ask for corrections if your details are outdated or incorrect. For all privacy inquiries, please contact our Data Officer at finesalterations@icloud.com.